Frequently Asked Questions
How do I create an account? +
Click "Sign Up" on the top right of the homepage, fill in your details, and verify your email to get started.
How can I reset my password? +
Go to the login page and click "Forgot Password". Enter your email and we'll send a reset link within a few minutes.
How do I update my billing information? +
Navigate to Account Settings → Billing and click "Edit Payment Method" to update your card or billing details.
Can I cancel my subscription at any time? +
Yes, cancel anytime from Account Settings → Subscription. Access continues until the end of the billing period.
How do I contact customer support? +
Use the live chat icon at the bottom right, or email us at [email protected]. We respond within 24 hours.
Is my data secure? +
Yes. We use AES-256 encryption at rest and TLS 1.3 in transit. Your data is never sold to third parties.
How do I delete my account? +
Go to Account Settings → Privacy and select "Delete Account". All data is removed within 30 days.